Think back to a time when you two had an upsetting incident. Regardless of who’s fault it may have seemed to be, it’s likely that finding a way to apologize for your piece of the problem will be helpful.
Now it’s time to work on crafting your side of the apology.
Step 1: Express Regret:
Describe what it is that you regret having done.
Step 2: Accept Responsibility
Take a deep breath and acknowledge what you did.
Step 3: Clarify non-intentionality
At the same time, share how much your intention was not to hurt.
Step 4: Explain the circumstances
Give a bit more detail. How did all this happen?
Step 5: Repair damages
How can you set things straight?
BONUS Step 6: Learn for the future.
Time to figure out what needs re-arranging so that this same fight never occurs again. What can you learn or change or do to help avoid making the same mistakes again?